1. What is the Periodic Commuting Arrangement?
The Periodic Commuting Arrangement (PCA) is a scheme agreed between Singapore and Malaysia to allow work and business-related travel between the two countries via the land border crossings at the Johor-Singapore Causeway and Malaysia-Singapore Second Link. Under the PCA, Malaysia Citizens and Malaysia Permanent Residents who are Singapore work pass holders are permitted to enter Singapore and should reside in Singapore for at least 90 days.
2. What is the rationale for imposing a daily quota? Is there a webpage for me to check if the daily quota has been maximised? Are there any plans to revise the daily quota in the future?
The quota is imposed to stagger and manage the volume of daily entrants via our land crossings. This mitigates the extent of crowds and congestion. It also allows swab operations to be conducted more smoothly, without overwhelming our public health system. While companies applying for the PCA are unable to check for the available quota, they will be alerted during registration if the quota has been maximised. Depending on the demand for PCA, the quota may be revised in future.
You may wish to contact us via email at COVID_SafeTravelEnquiries@mti.gov.sg.
For Singapore Citizens/Permanent Residents
4. I am a Malaysian citizen and a Singapore PR. I am currently in Malaysia, but I want to return to Singapore. Do I need the PCA to return to Singapore?
If you are a Singapore PR with a valid Re-Entry Permit, you may return to Singapore without the need for any entry approval. However, you will be subject to the prevailing Stay-Home Notice requirements after arriving in Singapore. You may wish to refer to www.ica.gov.sg/covid-19 for details and updates on border control measures as well as www.ica.gov.sg/covid-19/shn for more information about SHN issued by ICA. For further information, please write to ICA via ICA_Feedback@ica.gov.sg for further information.
5. I am a Singapore Citizen who is currently in Malaysia. Do I need the PCA to return to Singapore?
For Singapore citizens, you do not need any entry approval to return to Singapore. However, you will be subject to the prevailing Stay-Home Notice requirements after arriving in Singapore. You may wish to refer to www.ica.gov.sg/covid-19 for details and updates on border control measures, as well as www.ica.gov.sg/covid-19/shn for more information about SHN issued by ICA. For further information, please write to ICA at ICA_Feedback@ica.gov.sg.
6. I am a Malaysian citizen and a Singapore PR. I am currently in Singapore but I want to return to Malaysia. Do I need the PCA to return to Malaysia?
Entry into Malaysia is governed by the Malaysian authorities. You may wish to reach out to the Malaysian Ministry of Foreign Affairs (www.kln.gov.my), the Malaysian Immigration Department (www.imi.gov.my) or the Malaysian High Commission in Singapore (https://www.kln.gov.my/web/sgp_singapore) for further advice.
7. I am a Singapore Citizen/PR holding a Malaysia Work Pass. I am currently based in Singapore and I wish to return to Malaysia for business and work purposes. Can I use the PCA to return to Malaysia?
Yes, you may use the PCA to return to Malaysia. If your trip to Malaysia is less than 14 days, you may use the RGL.
Information on entering Malaysia is available on the Malaysian Immigration Department’s webpage (https://www.imi.gov.my/portal2017/index.php/ms/sumber-dan-arkib/pengumuman/1833-Malaysia-Singapore-border-crossing-arrangement.html)
For further advice and details, you may wish to reach out to the Malaysian Ministry of Foreign Affairs (www.kln.gov.my), the Malaysian Immigration Department (www.imi.gov.my) or the Malaysian High Commission in Singapore (www.kln.gov.my/web/sgp_Singapore).
8. Can I apply for the PCA for my employee to enter Malaysia on this application platform?
No. This PCA application platform is intended for Singapore-based companies who require their Malaysia employees to return to Singapore for work.
For details on the application procedures and requirements for Singapore Citizens and PRs to enter Malaysia under the PCA, please visit the Immigration Department of Malaysia’s website at https://www.imi.gov.my/portal2017/index.php/ms/sumber-dan-arkib/pengumuman/1833-malaysia-singapore-border-crossing-arrangement.html. For queries related to entering Malaysia under the PCA, please approach the Immigration Department of Malaysia.
9. What are the steps from the time an application is put in, to the time the result of the PCA application is received? How long is the processing time? What information/documents need to be submitted for the PCA application?
Individuals are not permitted to apply for PCA. Singapore-based companies have to apply for the PCA on behalf of their employees to enter Singapore for work. The company has to submit the PCA application using their CorpPass at the PCA application platform. Applications for the PCA can be made up to 60 days prior to the intended date of entry.
Upon successful application under the PCA, an email will be sent to the point of contact provided by the company in the application.
10. Is the PCA approval of my employee transferrable?
No. An approval is given to a specific employee and therefore cannot be transferred.
Should another employee require to enter Singapore under PCA, a separate application must be submitted.
11. Can the family member of my employee who holds a Dependant’s Pass or Long-Term Visit Pass (LTVP) enter Singapore with my employee, if my employee receives an approved PCA application?
No. The PCA is intended to facilitate business/work-related travels, and therefore would not cover individuals who are dependants. Please apply for an entry approval with MOM.
12. My employee has an in-principle approval or Letter of Consent (LOC), can I apply for PCA?
No. Please apply for an entry approval with MOM. Those on LTVPs issued by ICA need to request for ICA’s entry approval, even if they have LOCs issued by MOM.
13. Can I apply for a PCA if my employee is entering Singapore from Malaysia via air or sea?
No. Please apply for an entry approval with MOM.
14. Do I need to pay to apply for PCA on behalf of my employees?
Payment (via credit card) for the mandatory COVID-19 PCR test for each employee is required upfront at the point of application. Employers/employees should expect to pay up to S$200 (inclusive of GST) per employee for the COVID-19 PCR test.
15. What is the duration of stay in Singapore that my employee will be eligible for under PCA? Can I extend the PCA period for my employee?
The duration of stay in Singapore is tied to the validity of the employee’s long-term work pass for business and work.
Should the employee leave Singapore, employers will only be able to apply for a new PCA for their employee to re-enter Singapore 90 days after the date of his/her prior entry.
16. Can my employee use the PCA to come to Singapore for study, short-term work, or leisure purposes?
No. The PCA application is only for travellers holding a valid long-term work pass in Singapore for business and work purposes.
Travellers seeking to enter Singapore for study may wish to visit https://www.ica.gov.sg/news-and-publications/media-releases/media-release/entry-approval-required-for-all-long-term-pass-holders for more information.
17. Do I need a new application each time my employee wants to enter Singapore after their home leave?
Yes, a new application is required each time your employee wants to enter Singapore.
18. I am a confinement nanny. Can I apply for a PCA to enter Singapore?
No. Please get your employer to apply for an entry approval with MOM.
19. I am an employment agency. Can I apply for a PCA for the domestic helpers of my clients?
No. Please apply for an entry approval with MOM.
Pre-Arrival in Singapore
20. What documentation does my employee who has been approved to enter Singapore under the PCA need to present to the immigration staff in Singapore before he/she will be allowed entry?
The employee must present a valid passport and work pass at the Singapore checkpoint, otherwise he/she will be turned away.
21. My employee is suddenly unable to enter Singapore on the date indicated in the application, can I amend the application and seek a refund for the COVID-19 PCR test?
No. Please make sure that your employee is able to enter on the date indicated in the application.
22. Is cohorting allowed for Stay-Home-Notice (SHN)?
Yes. Cohorting is allowed for up to four pax, provided that the employees arrive in Singapore on the same day and are under the same PCA application.
23. May I serve my Stay-Home Notice (SHN) at a family member or relatives’ house?
Your SHN place of residence must fulfil the prevailing SHN advisory and guidelines. To curb community spread, you are allowed to serve your SHN only in premises occupied by immediate family members (i.e. parents, siblings, spouse and children). You may refer to MOH’s website (http://www.moh.gov.sg/covid-19) for the latest updates.
24. What are the accommodation arrangements for Stay-Home Notice (SHN)? Will the Government be paying for the hotel/accommodation for SHN? Is there a list of pre-approved hotels?
The Singapore Government will not arrange or bear the costs of an employee’s accommodation for the SHN. The employer/employee is expected to arrange and bear the costs of the employee’s accommodation for the SHN. For more information, you may refer to prevailing MOM requirements here (https://www.mom.gov.sg/covid-19/frequently-asked-questions/entry-approvals-for-foreign-employees).
There is no list of pre-approved hotels for SHN. If you wish to serve your SHN in a hotel, you may do so in a hotel of your choice.
25. Are there any materials I can disseminate to my employees to prepare them for their SHN and COVID-19 test in Singapore?
For more information on the SHN guidelines in Singapore, you may refer to https://www.mom.gov.sg/covid-19/frequently-asked-questions/loa-shn-matters.
The employee is expected to strictly adhere to his/her appointment timing for his/her COVID-19 PCR test. It will be a breach of the Infectious Disease Act if he/she does not undergo the COVID-19 PCR test. Please note that the employee can only exit his/her SHN if the test result is negative.
27. How do I make payment for the COVID-19 PCR test? How much does a COVID-19 PCR test cost?
Payment for the mandatory COVID-19 PCR test for each employee is required at the point of application and must be made via credit card. Employers/employees should expect to pay up to S$200 (inclusive of GST) per employee for the COVID-19 PCR test.
28. What COVID-19 tests will my employee be subject to upon arrival in Singapore? How will I and/or my employee be informed of his/her COVID-19 test result?
The employee under the PCA is required to undergo a COVID-19 PCR test on the assigned date of swabbing before the end of his/her SHN period. The point of contact provided by the employer will receive an email and SMS message indicating their employee’s test date and designated test site for the PCR test.
The employer will be informed of the employee’s COVID-19 PCR test result.
In the event that the employee’s result is inconclusive, he/she will be required to take another COVID-19 PCR test. The employer will be informed of their employee’s new test date and designated test site.
29. Can my employee take public transport to travel from the declared SHN accommodation to the designated test site for his/her COVID-19 PCR test?
No. The employee should not take public transport (buses and trains) for any purpose during their SHN period, including travelling to/from his/her declared place of residence for SHN and the designated test site for his/her COVID-19 PCR test.
The employee may only take the following modes of transport:
- Personal transport
- Private buses that only ferry Malaysia passengers who are serving SHN; or
- Taxis and private-hire cars hired from dedicated taxi hotlines or ride-hail applications with a clear indication provided on his/her SHN status.
The employee is also required to travel directly from the declared SHN place of residence to the designated test site, and back to the declared SHN place of residence from the test site, without stopping at any other destination along the journey.
30. Can my employee hail a taxi from the street while travelling in Singapore during the SHN period?
No. The employee should only use dedicated taxi hotlines (provided below) or ride-hail applications to hire the taxis or private hire cars. The employee should identify himself/herself as a person subject to SHN when making the phone application booking and when boarding the vehicle. When travelling in the taxi or private hire car, he/she should sit alone in the back seat, with windows down and the air-conditioning turned off.
||ComfortDelgro Taxi (Comfort & CityCab taxis)
||6333 1133, or via ComfortDelGro Booking Application
||Grab, Go-Jek, Ryde, MVL(TADA)
||via respective mobile applications
31. What if my employee tests positive for COVID-19 in Singapore?
If tested positive for COVID-19, the employee will be accorded the necessary medical treatment in Singapore. Upon recovery, the employee may continue to work in Singapore.
The prevailing charging policies for COVID-19 treatment in public healthcare institutions will apply.
Returning to Malaysia
32. What do I do if my employee needs to return to Malaysia before the 3-months (i.e. 90 days) stay is up?
Should your employee need to return to Malaysia before the end of the 3 months (i.e. 90 days) stay, please note that you will only be able to apply for another PCA on behalf of the same employee for re-entry into Singapore 90 days after his/her date of prior entry.